research

 Telephone and listening skills  

1. stay focused

2. be emphatic/ detect emotions 

3. ask open  ended questions 

4. Do not interrupt, power of silence 

5. dont preempt what a person is gonna say

6. recap the facts 

7. pen and paper at the ready 

8. ask them to repeat something 

9. careful stereotyping in real life 

10. be aware of barriers 

positive tone 

clear enunciation

be senscire

use their name 

leave them satisfied 

TASK

record a telephone conversation audio only and upload to production

cover letter 3 examples 

name,address position top left receiver and top right james fox

Dear sir/madam 

subject paragraph catch there attention  

body paragraph three points be respectful,flatter them,be considerate 

projects i have worked on 

what i have produced 

closing paragraph, im the person you have been looking for 

yours faithfully, 

signature

my name 

canva.com

research ur carea

compatonsies interview method

the star method 

relevant anecdote 

situation

task what was my role

my task 

what steps did i take

what was the result 

situation 

task 

action

result

Anxieties 

how can I improve these 

well being 

s.t.a.r. explain

competency interview

5 questions writing 5 answers for career 

skills 

research 

The star method is a technique used in many different interviews, The S stands for situation which you will have to describe the event or situation you were in. The T stands for task which you would have to explain the task you was in. The A stands for action so what specific actions did you take to finish the task and the final one is R which stands for results which you would finish the answer with the results of your efforts. These are the steps in answering a star question.

Anxieties 

One of my biggest worries is freezing in certain situations and stuttering my words if I can't think of anything to say, I am very confident with talking to people I have known for long time but even then If they ask me a certain question I can still freeze. this could be a problem in the future for me wanting a job and having to answer questions from the interviewer who I may not know. To overcome this I am going to practice my vocabulary skills. 

Another one of my worries is everyone going against me and making me feel trapped and to only take the easy way out which risks everything. So for example if I have done something wrong by breaking a glass or saying something wrong and everyone turns against me, which this can be a big problem when going into the line of work and a way to overcome this is either to start your own company or business or to get used to everyone turning against you. 

Cover letter Examples 

 what have I learnt 

what I want to do